Customer Success Story - 318, Inc.
The Customer
318, Inc. is a Los Angeles boutique technology solutions company delivering comprehensive technical support services and software solutions to a broad range of businesses, from small and medium-sized local businesses to clients in education and the entertainment industry. 318 takes pride in offering an array of technology services for every operating system, offering both break/fix support and proactive optimization at system and workstation levels. For over a decade (since 1995), 318 has been a leader in the field.
The Business Challenge
As file sizes continue to increase, it’s becoming more and more difficult to provide file services for the Mac-based branch office while allowing employees at each office to feel like first class citizens on their respective networks. Many of the solutions for WAN acceleration simply don’t work as well for the Mac platform as they do for other platforms, especially for AFP (Apple Filing Protocol).
Charles Edge, Director of Technology for 318, says, "318 integrates computers in ways that Apple doesn’t always cater to for clients of all shapes and sizes. And that goes for any operating system, be it Solaris, Mac OS X or even Windows, although our specialty is a heterogeneous environment that involves all three (with a sprinkling of Red Hat Enterprise, Slackware, FreeBSD, CentOS and Debian just for fun)."
With this range of clients, and their equally broad range of services, 318 needed a file replication solution as nimble as their company.
The Solution
File Replication Pro’s native cross platform support makes it the ideal choice for mixed platform environments. "Whether it’s synchronizing NetBoot/NetInstall images to remote locations, keeping a pair of Xsans in sync for WAN video workflow or taking a Final Cut Server and synchronizing assets to another location, when there is a need for replication, we look to File Replication Pro," says Edge. "Whether we’re looking at one terabyte or ten, once the initial synchronization is complete it’s a very intelligent use of traffic."
File Replication Pro allows administrators to replicate data between two locations in a variety of ways and across a variety of operating systems in a highly configurable manner. Since File Replication Pro provides delta synchronization rather than full file copies, it also greatly reduces required bandwidth.
The Benefit
File Replication Pro helped 318, Inc. to reinforce their image as a smart, flexible partner for technology solutions and support, while also providing an excellent additional income stream.
"File Replication Pro also impacts the architectures we use for remote hot and cold sites, where we need to keep data sets updated, or need backup targets synchronized," Edge points out. 318’s creative use of File Replication Pro has led to increased efficiency in large scale distribution of data.
File Replication Pro is an excellent option for resellers, especially with the new Reseller Training Program. For further information on the opportunities for resellers, contact FileReplicationPro Sales.
Contact Charles Edge on http://www.318.com/ or at 888-318-3118.